About Our Business
Austen Electric’s mission is to provide the highest quality service to it’s customers at a competitive price. By demanding the very best from employees and vendors on consistent bases, the company intends to meet or exceed every customer’s expectations.
Our services include all aspects of the electrical industry for commercial, industrial, and residential arenas. Austen Electric provides its customers electrical contractor services at a price that is both affordable to the customer and profitable to Austen Electric. With a simple telephone call customers can schedule our service and expect a licensed electrical technician to visit the customer’s home or business and perform the required services or repairs.
All labor and material provided by Austen Electric carries a one year warranty against defect. This warranty will be stated to the customer at the time the service is scheduled along with an explanation of our rates and payment requirements. Other companies are offering similar services, but do not have the ability to respond quickly and efficiently.
We have a “from the top down open door structure”. The President receives input from his employees and managers which is considered before making certain vital decisions. The management team consists of the President, Vice President, Project managers, and supervisors.
Austen Electric is proud to be a Union electrical contractor, which allows our company to hire from a pool of qualified licensed electricians when needed.